ebooks with multimedia, video, sound and CD audio
multimedia e-book publishing
 
 
 
Multimedia E-Books

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Answers 2000 Limited


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Contacting Us

If you need to contact us, the easiest way to do so is by e-mail. Send your e-mail to webmaster@ebookcompiler.com

We endeavour to reply to all e-mail as quickly as possible. Except in exceptional circumstances (fire, flood or vacations), we will attempt to reply within 2 business days, and will usually reply much sooner. If you do not see our reply to your email within a few days, please see the box on this page about "Email Communication Problems".

If your question relates to how to use the software, you may also like to visit:
Email Communication Problems
We generally respond to non-spam emails within, at most, a few days. If you having difficulties contacting us, or have not received a reply from us:
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    • Be aware that our reply may not come from the same address as that at which you emailed us

  • Sometimes a person's email settings or software may be incorrectly configured. Their outgoing mail is not being actually sent, and/or they are not receiving incoming mail properly.
    • Please get a friend using a different email provider/ISP to check that they can receive your emails, and to send you emails to verify that you can receive theirs.
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    • We recommend: You can also sign-up for a free account from sites like Hotmail or Yahoo! Mail, and try emailing us from there.

  • We do not generally use spam filters on incoming mail, however because of the volume of spam that we receive, it is possible (although it is very rare) that we may miss your email. To reduce this possibility: Please use an appropriate and descriptive subject line for your emails - such as "ANSWERS 2000" or the name of product that you are contacting us about. It is also possible (but very rare) that technical problems may result in the loss of emails - in this case you will need to resend it.

  • If you have not received a reply within a few days: Please email us again.
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    • Please mention in your email that you have tried to contact us previously.
    • Please do check your spam folder for our replies.
    • Please include an alternate email address that we can contact you at, and/or also email us from a second email provider, such as the free services provided by Hotmail or Yahoo! Mail.
We know how frustrating it can be if you send email, and can't see a reply - but we really do try to provide helpful responses to your emails. So, please take the above items into account (especially to check your spam folder) if you can't see our replies to your email.


Lost Downloads

If you have already purchased the Advanced Multimedia Extension for Activ E-Book Compiler and have lost the download, reformatted your disk etc., then if you can use your Password (issued at the time of purchase) to download the software again from the Members' Area of this site.

If you have lost the password or need help, please send e-mail to webmaster@ebookcompiler.com - Note: If you do not see our reply to your email within a few days, please see the box on this page about "Email Communication Problems".



Our Address

Note: For quickest response, please e-mail us.

Answers 2000 Limited
16 Willow Chase
Hazlemere
High Wycombe
Bucks HP15 7QP
UNITED KINGDOM

Fax: +44 207 117 3467
Tel: +44 784 715 0419

E-mail: webmaster@ebookcompiler.com - Note: If you do not see our reply to your email within a few days, please see the box on this page about "Email Communication Problems".

Note: We are a small company, so can not attend telephones at all times. For quickest response, please e-mail us.

   


   
 
Disclosure: Our company's websites' content (including this website's content) includes advertisements for our own company's websites, products, and services, and for other organization's websites, products, and services. In the case of links to other organization's websites, our company may receive a payment, (1) if you purchase products or services, or (2) if you sign-up for third party offers, after following links from this website. Unless specifically otherwise stated, information about other organization's products and services, is based on information provided by that organization, the product/service vendor, and/or publicly available information - and should not be taken to mean that we have used the product/service in question. Additionally, our company's websites contain some adverts which we are paid to display, but whose content is not selected by us, such as Google AdSense ads. For more detailed information, please see Advertising/Endorsements Disclosures

3D "cover" image is for decorative purposes only. It does not represent actual product which is delivered as an electronic download. Cover image was created using Cover Factory.

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